Privacy Policy

Effective Date: 4 Nov 2025

Brightside Windows (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through our website at https://brightsidewindows.com/(“Website”).

By accessing or using our Website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect certain personally identifiable information when you voluntarily provide it through our Website’s contact forms or other communications. This information includes, but is not limited to:

● First name and last name

● Email address

● Phone number

● ZIP/Postal code

Our services and Website are not directed to children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and have become aware that your child has provided personally identifiable information without your consent, please contact us at (844) 932-4241.

How We Use Information

We may use the information we collect for various purposes:

● To respond to inquiries and provide requested information or services;

● To determine the appropriate Brightside Windows office to respond to your inquiry.

● To improve our Website, products, and services;

● To communicate with you regarding your inquiry or our services;

● To comply with applicable legal obligations.

We limit the collection of personal information to what is reasonably necessary for these

purposes.

Information Sharing and Disclosure

We do not sell, rent, or trade personal information to third parties.

We may share personal information with the following categories of third parties for legitimate

business purposes:

Service Providers: Trusted vendors that help us operate our Website, manage

communications, or provide customer support (e.g., email platforms, scheduling tools, or

hosting providers).

Legal and Safety: When required to comply with law, enforce our agreements, or

protect our rights, property, or safety.

All third parties that process data on our behalf are required to protect personal information and

use it only as instructed by us.

Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance user experience, analyze Website performance, and improve our services.

Cookies are small text files placed on your device when you visit a website. They help us understand how visitors interact with our Website and may be used for purposes such as:

● Analyzing traffic and usage patterns (for example, through Google Analytics or similar

tools);

● Remembering user preferences or form entries;

● Improving overall Website functionality.

You can choose to disable cookies through your browser settings; however, doing so may limit certain features or functionality of our Website.

We do not use cookies to collect personal information that directly identifies you, nor do we use cookies for targeted advertising at this time.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

Data Security

We take reasonable administrative, technical, and physical measures to safeguard personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You may contact us through our Website’s contact form or at (844) 932-4241 to request access to, correction of, or deletion of your personal information, subject to applicable law.

Your Privacy Rights (Oregon Residents)

If you are a resident of Oregon, you have the following rights under the Oregon Consumer

Privacy Act (OCPA):

Access: To confirm whether we process your personal information and access a copy of

that information.

Correction: To correct inaccuracies in your personal information.

Deletion: To request that we delete personal information we have collected about you.

Data Portability: To obtain a copy of your personal information in a portable and readily

usable format.

Opt-Out: To opt out of the processing of your personal information for targeted advertising or sale (we do not currently sell personal information).

To exercise any of these rights, please contact us at (844) 932-4241 or via the contact form on our Website. We will verify and respond to requests in accordance with applicable law.

Residents of other U.S. states, including Washington and Idaho, may have similar rights under applicable state laws. We will honor requests for access, correction, or deletion to the extent required by law and consistent with our legitimate business needs. In the event of a data breach involving your personal information, we will comply with all applicable state data breach notification laws, including those of Oregon, Washington, and Idaho.

Links to Other Websites

Our Website may contain links to third-party websites. If you click a third-party link, you will be directed to that third-party’s site. We are not responsible for the content or privacy practices of such sites. We strongly encourage you to review the privacy policies of any websites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page indicates the date of the most recent revision. You are encouraged to review this Privacy Policy periodically to be informed of any changes. Any changes will take effect when posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the contact form available on our Website or at (844) 932-4241.